Help

Get help with utilizing TargetSolutions' web-based training and risk management platform.

 

Your TargetSolutions Client Success Manager:

Amy Cline
Amy.Cline@vectorsolutions.com
858-524-3330

Your TargetSolutions Client Success Manager will provide support for the following:

  • Platform training for administrators
  • Platform implementation and feature guidance
  • Platform troubleshooting
  • Reporting questions
  • Questions regarding TS courses
  • Feedback and improvement requests

In addition to the program consultation and training Amy provides, you also have access to our TargetSolutions support team. You will want to contact them for the following in order to expedite service requests.

  • Login Issues
  • Course Playability Issues
  • User Support
  • General troubleshooting and “how to” questions

You can reach support several different ways.

  • Live Chat
  • Email: support@targetsolutions.com
  • Phone: 858-840-8048

Please do not hesitate to reach out to Amy if you have any questions as she looks forward to supporting your organization!

TargetSolutions On Demand Webinars

Click Here to access a collection of TargetSolutions on demand webinars that provide useful best practices for utilizing the web-based training and risk management platform.